Managed Services

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  Global Data Systems Executive Robert “Vaughn” Crisp II Killed In Peach Bowl Plane Crash

  by O’Ryan Johnson

  “He could talk to anybody. He could make anyone comfortable. If you had a difficult customer, he could smooth it out. In 20 years I never heard anyone say a bad word about him and that’s rare in our industry,” said Jason Manley, longtime friend of Robert “Vaughn” Crisp II.

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  All Eyes On Potential Fallout From Apollo Global’s $5.4B Tech Data Acquisition

  by Steven Burke

  ‘You hear the argument that because they are going to have so much debt they will have to raise prices,’ says Martin Wolf, president of martinwolf M&A Advisors of Walnut Creek, Calif., one of the top channel investment advisory deal-makers. ‘I don’t believe that. I think they’ll eliminate things that partners don’t want to pay for and they’ll put that into price. I think is absolutely going to improve Tech Data’s pricing. This is a good deal for partners.’

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  IT Services Game-Changer: Corsica Buys MSP Superstar Symplexity

  by Steven Burke

  “This adds another All Star IT services provider to our platform with security services and a proven digital transformation team with software development capabilities and advanced business applications support for our clients,” said Corsica Technologies CEO Dale Walls.

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  MSPs Will Help Enable The 'Virtualization Of The World,' Says Futurist

  by Kyle Alspach

  ‘The winners toward the end of the next decade will be the ones who best figure out what belongs in the virtual world, what should remain in the physical world, and how you connect between them,’ says futurist Michael Rogers told attendees at NexGen 2019.

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  Partners: HP's Printer Shift Will Help To Drive Managed Print Services

  by Kyle Alspach

  HP’s plan to overhaul its print business model is another signal that contractual managed print services are the future, partners say.

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  Axcient CEO Eyes Security Alliances

  by Donna Goodison

  'The best security approach is multilayered,' says Axcient CEO David Bennett. 'So, from a best security practices in the backup world, wouldn't you want to take information from multiple security sources to make a decision on what you do and don't do with the backup or recovery?'

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  Kaseya Launches New Compliance Business Unit Based On RapidFire Tools Acquisition

  by Joseph F. Kovar

  The investment, and the hiring of a new executive to run the business unit, is aimed at providing compliance-as-a-service capability to a wide swath of the managed service provider community.

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  Envision Technology’s No-Term Contracts Has Customers ‘Thrilled’

  by Mark Haranas

  ‘Clients love it,’ says Karen Penticost, vice president of business development and strategic partnerships for the solution provider. ‘Clients feel like they benefit from the no-term contract from a budget standpoint’.

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  It's (Nearly) Unanimous: MSPs Say This A Good Time To Be In Business

  by Joseph F. Kovar

  The annual State of the MSP Report from Datto points to growing opportunities for channel partners to engage with clients.

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  MSP: Automation And AI Require New Types Of Operations Centers

  by Kyle Alspach

  WBM Technologies is looking to capitalize on the shift to predictive analytics with its new managed services operation center in Western Canada.

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  Power Play: The Ultimate Strategic Partnership Power Management Solution

  by Aaron Nobil

  There is no one-size-fits-all solution to serve every customer, but the right partnership can give you access to the industry’s top vendors. That’s why partners choose Eaton.

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  Connectwise CEO Defends Security Stance In Wake Of Wipro Breach

  by O’Ryan Johnson

  ‘ConnectWise takes cyber security seriously and we realize that rumored and confirmed security incidents create stress and concern for our partners,’ says ConnectWise CEO Jason Magee. ‘Once we become aware of an issue, we are proactive in taking steps to resolve and/or make our partners aware of the risk.’

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  HCL's DRYiCE Beefs Up AI, Cloud Offerings For Enterprise Channel Partners

  by Joseph F. Kovar

  While DRYiCE will be the eventual home for the IBM software business parent company HCL Technologies is acquiring, it is focused more on developing artificial intelligence and native cloud capabilities partners can take to the enterprise market.

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  Wipro Breach: 5 Things We Don’t Know

  by O’Ryan Johnson

  Many questions are lingering following a reported multimonth-long attack on IT outsourcing giant Wipro.

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  The Wipro Breach: Why Managed Service Providers Are At Risk

  by Michael Novinson

  Solution providers are shoring up their defenses to thwart the alarming rise in foreign-government-sponsored hackers seeking to infiltrate them.