Managed Services

The Secret To SLED Market Success? Easy Detective Work

by Mark Haranas

"Any [solution provider] who bothers to put together even the scantest amount of information is many steps ahead of a competitor," said SLED analyst Chris Dixon at XChange 2018.

HPE Picks Company Veteran As New Pointnext Leader

by Joseph F. Kovar

HPE Pointnext, the services arm of HPE founded after HPE spun out its enterprise services business to the newly-founded DXC Technology, will be led by the 20-plus-year veteran.

CRN Exclusive: C Spire Buys MSP Super Power TekLinks

by Steven Burke

The blockbuster deal creates a creates a nationwide end to end, hybrid IT enterprise power that can design, implement and deliver a full suite of IT services both on and off premises, wired and wireless, public and private cloud.

DattoCon 2018: Datto Leverages Recent Buys In Move To Be Top MSP-centric Tech Provider

by Joseph F. Kovar

MSPs at the DattoCon 2018 conference cheered loudly when Datto introduced a native iOS app for Autotask, one of many significant upgrades the company used to prove it is a candidate for the title of top contender in the MSP technology and services business.

DattoCon 2018: Datto Widens, Sharpens Its MSP-centric Approach After Autotask, Networking Acquisitions

by Joseph F. Kovar

Datto CEO Austin McChord opened this week's DattoCon 2018 conference by noting how quickly the SMB IT business is growing and how Datto and its MSP partners can take advantage of that growth with an ever-wider range of services.

Comcast Makes $65B Bid For 21st Century Fox Assets, Topping Disney's Offer

by David Harris

Comcast says 21st Century Fox businesses to be sold "are highly complementary to ours."

NexusTek Acquires BTG As Part Of Continued Rollup Of MSPs

by Joseph F. Kovar

NexusTek's acquisition of Breakthrough Technology Group is its fourth in an ongoing string of acquisitions aimed at building the scale the company says it needs to provide full call center, engineering, and other services to SMBs.

Ingram Micro Puts Spotlight On As-A-Service Opportunities

by Joseph F. Kovar

Ingram Micro is stepping up its as-a-service initiatives to help solution providers transition their business models to focus on business outcomes, not just technology deployment.

Xerox Turmoil Continues: Meet the New Boss, Same As The Old Boss

by O’Ryan Johnson

A Xerox deal with activist investor Carl Icahn expired last night, leaving ousted Xerox CEO Jeff Jacobson and the board of directors in place.

Kaseya Acquires Unitrends, Integrates Data Protection To IT Management Platform

by Joseph F. Kovar

Kaseya CEO Fred Voccola said the acquisition was long in coming, and not a reaction to storage vendor Datto's acquisition last year of rival Autotask.

Report: Xerox CEO Pursued Fujifilm Deal Despite Board Telling Him To Halt Negotiations

by Joseph F. Kovar

After the Wall Street Journal report Sunday, Darwin Deason, the third-largest holder of Xerox shares, filed an update to his lawsuit against the merger with comments from the story.

Intermedia Seeks Deeper, High-Margin Relationships With Partners In Drive To Be UCaaS Market Leader

by Matt Brown

Intermedia' Unite UCaaS platform is vital to its growth strategy, which includes a goal to double in size within the next three years -- something executives say it can't achieve without partners.

CRN Exclusive: Dataprise Taps Rackspace Exec As Its New COO

by Alec Shirkey

The addition of Todd Mitchell comes as the Rockville, Md.-based company seeks to evolve from a regionally-dominant growth player into a national MSP.

CRN's 2018 Managed Service Provider 500

by Alec Shirkey

With the fast-growing -- and fast-changing -- MSP landscape in mind, CRN has again assembled the MSP 500, an annual list that recognizes North American solution providers with cutting-edge approaches to managed services. FRIDAY

Authorities Clear ConnectWise's David Bellini; Exec Won't Face Prosecution For Drug Arrest

by Joseph F. Kovar

David Bellini, former head of ConnectWise's international business, was arrested on suspcion of drug trafficking while being treated for what appeared to be an overdose.