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Managed Services

ServiceNow’s Now Platform Utah Release Pushes AI, Optimization Envelope

Managed services

ServiceNow’s Now Platform Utah Release Pushes AI, Optimization Envelope

Joseph F. Kovar
March 22, 2023, 09:18 AM EDT

‘The Utah release is all about helping our customers get to business outcomes faster through digitization and through what we’re calling purposeful automation. We believe automation is one of the most powerful trends over the next decade, and we’ve included a lot of enhanced features to make automation even more impactful,’ says Erica Volini, ServiceNow’s senior vice president for alliances and the channel ecosystem.

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