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5 Microsoft Partners Talk NCE And New Partner Profitability Score

Wade Tyler Millward

Here’s what five Microsoft partners had to say about NCE, an accompanying 20 percent premium on monthly commitments to popular Microsoft software packages, and the Partner Capability Scores to determine who classifies as a Microsoft ‘Solutions Partner.’

Microsoft partners of all sizes, locations and specialties have opinions on the tech giant’s partner program changes pushed out this year, some of the biggest to hit partners since the Microsoft Certified Solution Provider program launched 30 years ago.

Partners have told CRN that Microsoft’s New Commerce Experience (NCE) and the accompanying 20 percent premium on monthly commitments to popular Microsoft software packages have had some negative effects, including requoting customers on done deals.

For some partners, NCE has resulted in more revenue to invest in the business. And for others, the change in revenue has been negligible.

[RELATED: MICROSOFT PARTNERS AT A CROSSROADS: RADICAL CHANGES RATTLING THE CHANNEL]

What Do Microsoft Partners Think Of NCE

Meanwhile, an upcoming major change to the partner program, October’s Partner Capability Scores, will be used to determine who qualifies as a “Solutions Partner” for the Redmond, Wash.-based tech giant. This change has partners getting ready to figure out where they fit after Microsoft replaces its longtime Gold and Silver designations.

Some partners are still navigating how to get more points toward their score and how to give employees time away from customers to get certifications if needed.

CRN has reached out to Microsoft for comment but has not heard back by press time.

Here’s what five Microsoft partners had to say to CRN about NCE and the Partner Capability Score.

 
Wade Tyler Millward

Wade Tyler Millward is an associate editor covering cloud computing and the channel partner programs of Microsoft, IBM, Red Hat, Oracle, Salesforce, Citrix and other cloud vendors. He can be reached at wmillward@thechannelcompany.com.

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